MEASURES FOR MITIGATING THE CRITICAL BARRIERS TO TOTAL QUALITY MANAGEMENT IMPLEMENTATION IN THE NIGERIAN CONSTRUCTION INDUSTRY
Purpose: This study assessed the measures for mitigating lack of top management commitment as a critical barrier to implementation of Total Quality Management (TQM) in Nigerian construction industry. Design/methodology/approach: The study adopted a quantitative research approach. Simple random sampling was used. Primary data was collected using structured questionnaires that were self-administere...